Local support service.
Just what your business needs.
About us
Vodafone Business Centre is a fully functional facility that provides a range of after-sales support and services to make transitioning a customer service requests as easy and as efficient as possible.​
Our Vodafone Business Centres, located in Brisbane, Gold Coast and Sunshine Coast, are your trusted Vodafone business partner.
We focus on providing smooth transitions to Vodafone, offering personalized service to our business clients locally and nationally.
Our Business Centres deliver a full suite of post-sale support services, simplifying complex telecommunications requirements into streamlined, business-ready solutions — backed by one of the world’s leading mobile providers.
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With a strong focus on long-term relationships, our locally based VBC Support team and experienced business specialists delivering premium, personalised service at every stage. Backed by over 25 years of collective industry expertise, our award-winning team develops customised solutions that align directly with your business objectives.
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Since the establishment of our first centre in 2016, we have successfully transitioned and managed more than 7,000 business accounts, earning a reputation as a trusted leader in the Australian telecommunications sector.
Locally-Based Team for Personalised Support
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​Our commitment to customer service is our key difference, and what makes our team unique is delivering five-star service through our experienced and finely tuned customer care program, VBC Support.
At Vodafone Business Centre, we understand the value of your time​
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Our Australian-based team provides direct access to experienced professionals who understand your business needs and deliver clear, efficient communication every step of the way.
25,000+ Mobile Services under our management
3 Support Office locations across Queensland
Experts in transition and change management
Outstanding Value Award 2025
Vodafone won the Canstar Blue 2025 Award for Outstanding Value - Phone on a Plan, making this our fifth consecutive win for the award!
Canstar praised Vodafone for "being a consistent market leader when it comes to launching innovative plan features and addressing customer pain points such as bill shock."
Why Review your Telco?
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In today's business landscape, staying competitive requires not only reliable services but also a keen eye on cost-efficiency.
That's why we recommend a thorough review of your current telco services to ensure they align with your evolving needs while maximizing your budget.
A ‘Business Review’ can assess your mobile plans, landlines, phone system, internet, photocopiers, printers and various IT related services where required.
Here are compelling reasons to complete a Business Review:
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Cost Savings Opportunities: Discover potential areas for cost reduction without compromising the quality of service. Our experts will analyse your current plan and usage patterns to identify more budget-friendly alternatives and provide a detailed comparison.
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Technology Advancements: Telecommunications technology evolves rapidly. By reassessing your services, you can leverage the latest advancements, benefiting from improved efficiency and potentially lower costs.
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Customized Solutions: Your business is unique, and your telco services should reflect that. We can tailor a solution that precisely meets your requirements, eliminating unnecessary expenses associated with one-size-fits-all packages.
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Performance Optimization: Ensure that your current services align with your performance expectations. We'll evaluate your network speed, reliability, and overall performance to guarantee you're getting the most out of your investment.
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Scalability Planning: If your business has grown or changed, your telco services may need to adapt as well. We'll assess your scalability needs to ensure that your services can flexibly accommodate your evolving requirements.
Personalised Business
Support
We understand that outstanding customer service is what sets us apart. Our business clients benefit from dedicated account management, direct contact channels, and a locally based support team who focuses on delivering a premium, personalised experience.
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From the moment you join us, your dedicated Business Specialist becomes your single point of contact - managing onboarding, coordinating installations, and designing tailored solutions to keep your business connected and performing at its best.
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Beyond setup, our specialists provide ongoing support, fast issue resolution, cost optimisation strategies, and proactive advice to help your business operate efficiently and grow with confidence.